Return Policy Page

Effective Date: 2 March 2024

Thank you for shopping at Nmart.biz (the "Website"). This Return Policy outlines our guidelines for returning products purchased through our Website. By making a purchase on our Website, you agree to abide by this Return Policy.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition as when you received it.
• The item must be in its original packaging.
• The return must be requested within Same days of receiving the product.
• Certain items, such as perishable goods, gift cards, and clearance items, may not be eligible for return. Please check the product description for any specific return restrictions.

2. How to Initiate a Return

To initiate a return, please follow these steps:

• Contact our customer service team at Facebook page to request a return authorization.
• Provide your order number and the reason for the return.
• Our customer service team will provide you with instructions on how to return the item.

3. Return Shipping

You are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance for your return.

4. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, a refund will be processed to the original method of payment within [insert number] business days. Please note that the time it takes for the refund to appear in your account may vary depending on your bank or credit card company.

5. Exchanges

If you wish to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item on our Website.

6. Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer service team immediately by phone pr live chat for assistance. We will work with you to resolve the issue as quickly as possible.

7. Contact Us

If you have any questions or concerns about our Return Policy, please contact us by phone, email or livechat

8. Changes to this Return Policy

We may update this Return Policy from time to time. We will notify you of any changes by posting the updated policy on our Website.